Passionate young professionals leading the network

Preston Long
President
My name is Preston Long and I am a post doctorate researcher at the Medical University of Vienna. My background covers several topics of healthcare psychology including, clinical mental health counseling, human factors, and psychophysiology. I originally received a MS, MA, and PhD on these topics in the US before relocating to Vienna. Throughout my career journey I have found that person/patient/client reported outcomes are heavily and historically undervalued in healthcare. It has been a professional mission of mine to increase both their perceived and actual value.
I am one of the founding members of ECHORM and the current president-elect. I work to ensure that our organization is driving towards our goals in an efficient and well-organized manner. With this is mind, we are presently focused on the formal launch and open-house event for ECHORM. Here, we hope to spread the word about our mission and its’ importance, as well as to highlight the personal and professional benefits that becoming a member bring. Such benefits include, but are not limited to: networking with other professionals with similar interests, learning about the state of affairs and current practices in outcomes research and management, and the opportunity to be paired with an experienced professional mentor in the field.
Value-based healthcare is an area with great potential, but it often involves researchers and managers scattered across various medical specialties, hospitals, and even countries. We most certainly come across similar obstacles. By pooling our resources and learning from one another, we can collectively contribute to enhancing healthcare services. The launch of ECHORM couldn’t have come at a better moment and I firmly believe together we can improve healthcare for the patient.
Laura Verbeij
President-elect
Hello! My name is Laura Verbeij and I am a PhD candidate and project manager for the International Value Based Healthcare team at the Erasmus Medical Centre in Rotterdam.
During my work as a recovery nurse at the University Medical Centre Utrecht, I pursued a Master’s degree in Health Sciences with a focus on Infectious Diseases and Public Health from the Vrije Universiteit Amsterdam. This multidisciplinary education allowed me to gain valuable insights into the complexities of healthcare systems and the importance of a value-based approach.


Nadja Kartschmit
Executive Secretary
My name is Nadja Kartschmit and I am a postdoctoral researcher at the Medical University of Vienna. I began my career as a nurse before pursuing a Master’s degree in Health Sciences with a focus on research methods. Building on this foundation, I completed a doctoral thesis in epidemiology, examining how environmental factors influence health behavior and health outcomes. Driven by a passion for improving the quality of healthcare, my interests include integrating patient-reported outcome and experience measures into clinical settings, as well as leveraging these data for research.
Professionally, I have contributed to the coordination of multiple research projects and worked extensively with large-scale observational data. Currently, I am involved in developing policy recommendations to promote data sharing and usage across Europe, aiming to address organizational, ethical, behavioral, and legal challenges. In addition to this, I teach statistics and epidemiology to students of Medicine and related fields. ECHORM is a great network for promoting the paradigm shift toward value-based healthcare in Europe and beyond and I am happy to be involved in this initiative.
Fanni Balikó
Treasurer
My name is Fanni Balikó, and I am a fourth-year doctoral candidate at the Doctoral School of Psychology at the University of Pécs, Hungary, as well as a student specializing in Counselling Psychology. My PhD research focuses on exploring the narrative aspects of autoimmune diseases, with a particular emphasis on understanding the life stories and psychological needs of patients. Through this research, I aim to contribute to a deeper understanding of how psychological factors impact the adaptation to chronic conditions and the experiences of those affected.
As a psychologist, I am deeply committed to bridging the gap between subjective lived experiences and objective research methodologies. My professional interests span various domains, including narrative psychology, counseling, positive psychology, and art therapy methods such as bibliotherapy, in which I am a qualified practitioner. I am particularly intrigued by the therapeutic potential of literary texts and creative writings in supporting individuals in their journey toward acceptance and adaptation to their illness, along with advocating for the recognition of their unique needs. Having expanded my research experiences beyond my alma mater in Pécs to include stints in Graz and Vienna, I have integrated valuable new elements into my work.
As a member of ECHORM, I believe that our platform is crucial for fostering interdisciplinary dialogue on patient-reported outcome research and enhancing the visibility of researchers in this field.


Dionne Matthew
Research & Development
My name is Dionne Matthew and I specialize in working across complex systems and learning through doing. I obtained my PhD in Cardiovascular health in 2013 and hold an MSc in Sport and Exercise Science, along with a Bachelor of Arts in Psychology and Kinesiology. I have conducted research within several populations and has contributed to publications in cardiovascular health, sport science and quality improvement. I am currently responsible for expanding the use of real-world evidence in a new hospital network called ARWEN. Through building strong relationships with healthcare providers and key opinion leaders, I am focusing on scientific exchange through interactions with physicians, scientific organizations and internal stakeholders. I drive collaborations between healthcare provider and industry partners to improve the use of RWE and tackle healthcare inequalities. I work on enabling benchmarking, collaboration, and simplifying the sharing of treatment insights across different healthcare systems. to improve clinical outcomes and quality of life.
I have worked on quality improvement implementation within the NHS since 2015 across several NHS Trusts and also has a passion for value based healthcare. I was introduced to value based healthcare in 2020, and obtained my VBHC yellow belt in 2022. I support various healthcare initiatives focusing on the patient voice and improving personalized medicine, I work with community voices as an advocate for community ownership to allow them to support and interact in regional healthcare provision. I am a quality improvement coach and mentor and am keen to explore how value based healthcare can support our health systems to improve patient care and experience.
Pallavi Agarwal
Research & Development
My name is Pallavi Agarwal and I bring over a decade of experience in Healthtech product & consulting space. I hold a Bachelor’s degree in Technology and a Master’s degree in Business Administration. My expertise spans product development, strategic planning, and market analysis. I have led cross-functional teams to deliver innovative solutions that improve patient outcomes and streamline healthcare operations. I have been deeply involved in the healthcare value-based care space for a while now, building several workflow and analytics products that have significantly enhanced healthcare delivery and efficiency. My passion for leveraging technology to solve complex healthcare challenges is evident in my career path. In addition to my professional achievements, I am an advocate for diversity and inclusion in the workplace. I actively mentor young professionals and participate in industry forums to share my knowledge and experiences.
I believe my ability to navigate the rapidly evolving health tech landscape and my commitment to driving positive change align perfectly with ECHORM’s mission. In the research & development area I aim to drive initiatives by identifying emerging trends, fostering collaboration, and developing cutting-edge solutions that address the evolving needs of the healthcare industry.


Jayanti Rai
Education Officer
Jayanti is a physiotherapist with over twenty years of postgraduate work experience in various healthcare settings. Jayanti has a clinical interest in musculoskeletal and orthopaedic rehabilitation and research. She works as an advanced physiotherapy practitioner in the UK and is an NIHR Pre-Doctoral Clinical Academic Fellow at Keele University. She has completed her MSc in Advanced Practice from the University of East London; injection therapy in musculoskeletal soft tissue and joints from the University of Essex; a postgraduate certificate in musculoskeletal ultrasound from Canterbury Christ Church University; and a postgraduate certificate in health research and statistics from the University of York, UK.
Jayanti has collaborated on and worked on various NIHR clinical research projects. Jayanti has been the principal investigator and lead physiotherapist for multiple clinical trials. Jayanti is a recipient of the BESS AHP Fellowship and completed her upper limb fellowship in the USA and Europe (2016) and the BESS Copeland Fellowship in Europe (2024). She has led many leadership roles, including strategic advisor, vice chair for the European Shoulder and Elbow Society, British Elbow and Shoulder Society AHP Education Committee member, and educational lead for the Association of Trauma and Orthopaedic Chartered Physiotherapists (ATOCP).
M. Renn Andrews
Communication Officer
My name is Margaret Renn Andrews. I am a communications and project manager at the Institute for Outcomes Research at the Medical University of Vienna, and a PhD candidate in public health. My academic background includes international relations with an emphasis on global health, and public health with an emphasis on implementation and management. Professionally I worked in legislative software development and support before returning to health care when I relocated from the United States to Austria, where I have focused on large European projects related to healthcare transformation. My primary interest is in how technological innovations and process improvements can enable better experiences for healthcare professionals and patients, leading to improved outcomes and overall quality of care while also addressing healthcare sustainability challenges. I am furthermore passionate about increasing end-user involvement in the development of innovation and process change, including working with patients as research partners from the very beginning. It is great to be a part of ECHORM, to work with the rest of the board to promote the mission, and to meet others who are similarly interested in reshaping healthcare for the better.
